By using this website I want to share about my bad experience with TIGER AIR. It was the first time I’m using TIGER AIR and I decided NOT TO USE IT ANYMORE and not recommended it to you.
I booked flight from Jakarta to Singapore on September 2010, on 7 September 2010 Flight number 2273, but at the date I see that many people queuing on tiger air booth, I asked TIGER AIR staff what happened to them and they said that the system was error, but it will be normal for a while. But, finally we found that the flight was OVERBOOKED for about 60 people. CAN YOU IMAGINE ??? IT MEANS THAT ACTUALLY THE FLIGHT IS ALREADY FULL BUT TIGER AIR STILL SELL THE TICKETS. Oh, I don’t know…. only two possibilities, STUPID or LIAR. STUPID SYSTEM or TIGER AIR ACTUALLY PLANNED TO STEAL MONEY FROM PASSENGERS.
That was very chaotic situation, and then we know that TIGER AIR doesn’t have representative in Jakarta or in any cities in Indonesia, the staff that handling complains in Jakarta is not real TIGER AIR staff, and they have to handle that mess, and doesn’t have authority of anything. I’m sure at that time head office TIGER AIR only smile and sit or they go home and sleep and doesn’t care about the mess.
The people who are the victims of TIGER AIR only got a paper, yeah stupid paper that said that they will got Voucher from TIGER AIR.
This is the paper :
and TIGER AIR promised that they will refund my money, and actually I have to received 2 vouchers because I booked for 2 tickets, but they only give me 1 voucher. SO STUPID isn’t they ??? They cannot do a simple math I think. And they promised to refund my money in 3 weeks, but now it’s been 7 months and I didn’t received my money yet.
I write this post because I read many many complains on TIGER AIR page on Facebook, it shows that a large number of people experienced same thing. Well, maybe I will not get my money back, but I will write and write about how STUPID AND UNPROFESSIONAL TIGER AIR IS.
Maybe you can steal my money, TIGER AIR, but you can’t stop me write and wish bad thing about you !!!!!
Another information : when I write my comment on TIGER AIR post on Facebook, they removed my comment, yeah..then I just re-post for many-many times…….
TIGER AIR IS HIGHLY UNRECOMMENDED !!!!
BELOW THE PICTURES OF THE TIGER AIR CHAOTIC BECAUSE OVERBOOKED FOR 60 PEOPLE